Expedite your day-to-day claims process to provide superior customer service and adjust claims accurately.
View historical imagery, which in some areas is updated up to 6 times a year and dates back to 2007. Assess the extent of damage remotely with AI detections to optimise or reduce on-site inspections.
With a visual source of truth to identify discrepancies and pre-existing damages, claims teams can make more informed decisions and prevent unnecessary payouts.
Claims investigators can confirm repair work remotely as new aerial imagery is available (updated up to 6 times a year), ensuring accuracy in claims and reducing the need for onsite inspections.
By sharing imagery and detailed reports, claims teams can clearly communicate with policyholders about claim progress and decisions.
Nearmap ImpactResponse collects high-resolution (sub-7cm per pixel) aerial imagery in an event’s immediate aftermath. Captures are usually available within 24-48 hours of a catastrophe’s landfall. This level of speed and detail accelerates the claims management process.
Strategically stage your claims response teams, such as loss adjusters, in areas with a high number of predicted damage properties — before damage happens. After the damages, triage the impacted policies and prioritise resources for properties that have been greatly effected or have complex claims.
With Nearmap ImpactResponse, post-cat imagery is often available within 24-48 hours. Combined with our damage AI, you can proactively reach out to customers and jump-start the claims process before the first notice of loss — without needing costly boots-on-the-ground.
Automatic damage detections of individual properties in your portfolio allow for a more accurate and immediate understanding of real damages and losses. No more waiting for damage assessment. No more guessing. A more accurate budget and reserve enable faster claims payments and settlements, which leads to lowered loss-adjustment expenses.