Key Themes
Aerial imagery should not be the sole basis for nonrenewal due to cosmetic damage.
Evidence of material degradation is required for nonrenewal.
Insurers must file underwriting guidelines with the Department.
Physical inspection required if damage is not unequivocally shown.
Differences
Emphasis on not taking action for natural discoloration or streaking without further evidence.
Key Themes
Aerial images cannot be solely relied upon for nonrenewal or cancellation unless taken within 24 months of the policy action.
Older images can be used for identification and location purposes.
“Aerial images” include photos from aircraft or satellites.
Differences
Specific timeframe requirement for the validity of aerial images used for nonrenewal or cancellation decisions.
Key Themes
Insurers can use aerial imagery to assess roof condition but must provide specific reasons for nonrenewal.
Notice must be given 45 days prior to policy expiration.
Aerial imagery is used to spot issues like moss, broken shingles, or overhanging trees.
Consumers can present counter-evidence.
Differences
Emphasis on clear communication and the right to challenge nonrenewal based on documented roof repairs.
Key Themes
Insurers cannot refuse to issue or renew policies solely based on roof age if the roof is less than 15 years old.
Roofs 15+ years old require an inspection to show at least 5 years of useful life remaining.
Insurers can underwrite based on age if offering actual or depreciated cash value.
Differences
A distinct provision allowing underwriting based on roof age while ensuring the offer of actual or depreciated cash value.
Key Themes
Rate filling push back “Last week I learned the Nevada Department of Insurance objected to a recent Liberty Mutual personal lines property filing:
“Please detail how customers can obtain and correct any errors that might be discovered in the data. Two items are noted by Liberty Mutual as being able to be corrected by customers, but only in the quote and not through the third-party vendor, and so this does not sufficiently address how the customer can correct the error in the third-party data source.”
“A consumer must be able to contact a third-party vendor in order to correct any errors that might be discovered in the data source. Adjusting the values in a single quote is not sufficient for this purpose.”
I am not aware of any immediate Liberty Mutual filings in Nevada that specifically will use Nearmap. However, I wanted to get on your radar. If NV (or other states) DOI maintains this firm stance, would you be able to create some sort of dispute process? What could that even look like for aerial imagery? Wrong house? Out of date image?”
Key Themes
Aerial images should not be used alone for nonrenewal or cancellation due to cosmetic damage.
Physical inspections are necessary to confirm damage.
Specific reasons must be provided for nonrenewal or cancellation.
Opportunity to challenge or correct issues must be given.
Differences
Detailed statutory obligations for notice and the opportunity to cure conditions before nonrenewal or cancellation.